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Sheriff Dennis D. Wilson
Limestone County Sheriff's Office, TX
Over the past several years, the Limestone County Sheriff's Office has enjoyed a Strong
and Satisfying Relationship with our Friends at I.C.S. Jail Supplies. Their
customer service is rated "Top Notch" by My Jail Staff and they are always available and quick to
assist My Jail Staff in meeting our Jail/Inmate supply needs at the Limestone County Jail. We
remain very pleased with the outstanding services provided by ALL at I.C.S. as well as the cost
savings to our County Jail budget.
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Joan Davidson -- Business Manager
Angelina County Sheriff's Office, TX
During this time, I've had so many companies calling and trying to do business with us. I'm
telling all of them that my regular vendors are taking great care of me during this time and
some have gone above and beyond. I'm sticking with those that have been with me during the good
times and bad!!! NEVER had an issues with ICS.
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Sheriff Gerald Yezak
Robertson County Sheriff's Office, TX
ICS markets quality jail supplies at pricing that is attractive to the taxpayer-minded
administrator. We have been a customer with ICS for several decades. Service has always been
prompt, courteous, and professional. I highly recommend them.
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Anderson County Sheriff's Office
Palestine, TX
We like the service and the quality of your products!
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Don Aulds -- Quartermaster
Kaufman County Sheriff’s Office, TX
I have had the pleasure of purchasing jail supplies from ICS Jail Supplies over the past
eight years as Quartermaster. Anytime I have ever had an issue no matter how small, their
sales team will do whatever it takes to get the issue resolved as soon as possible.
On one occasion for example, I was shipped the wrong razors by accident. One of the
employees actually loaded the correct razors in her personal vehicle and brought them to us the same day
from Waco. Needless to say I was truly impressed to say the least. I know that anytime that I need
anything all I have to do is call or email and I know we will be taken care of without having to follow
up with another call or email.
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Young County Sheriff's Office
Graham, TX
We really appreciate the professionalism of the ICS staff and their willingness to help!
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Lorena Aguilera -- Administrative Lieutenant
La Salle County Regional Det. Cntr, TX
We appreciate your support and prompt response to all of our facility needs.
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Sheriff Botie Hillhouse
Henderson County Sheriff's Office, TX
ICS has great service!
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Tracy Goddard
Kay County Detention Center, OK
Our inmates seem to be happy with the products from ICS. We never have any complaints.
Their products seem to last longer than others we have tried. You get more for your
money. The staff at ICS are always friendly and happy to help. Their customer service skills
are outstanding. I know when I email about a quote or anything they are always quick to
respond. When I order product from ICS it ships out and gets here quickly. With some vendors
I’ve waited weeks to get product. ICS isn’t usually like that. They are good at having stock
on hand and ready to ship.
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Abigail Espino
Curry County Adult Detention Center, NM
I have never had an issue with my services with your company. The short time it takes to
deliver most of our products is one of the main reasons ICS is my go to jail
supplier!
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John Vela
Willacy County State Jail, TX
Man, is there anything you can't do???  Seriously amazing customer service!!
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Tileka Davis -- Asst. Business Manager
Letot Center and Letot RTC, TX
Thank you. I appreciate your prompt responses on EVERYTHING I’ve requested! Between the six
juvenile sites; I’m sure you receive a lot of requests that can appear as a sense of urgency,
in addition to the daily demands and responsibilities from your other clients. I just want you
to know that I appreciate you for always meeting me with kindness, patience and friendly
service.
You are appreciated. As the old Baptist preacher would say when I was a kid, “give people
their flowers while they still live”. Enjoy your flowers.
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Johel Maldonado -- Chief of Security
Lea County Detention Center, NM
At the end of the day, there's no better choice than purchasing from you!
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Amanda Bell -- Accounting Specialist
Curry County Adult Detention Center, NM
You're the best!! I have been moving more of our ordering over to your company due to your excellent
customer service as well as turnaround times. I have been blown away by how great your company is. I look
forward to all of the business we will do together in the upcoming years!
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Monica Saldana
Pecos Municipal Criminal Justice Center, TX
You have ALWAYS been a great help to me and very quick to get things done!!
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Lt. James Brooks
San Jacinto County Sheriff's Office, TX
Thank you for your excellent customer support!
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